Customer Services Program


1. Experiential Customer Service Skills: Basic, Intermediate, Advance
2. Experiential Customer Service Blue Print : Model, Strategy & Management
3. Developing SLA & SLG (Service Level Agreement & Service Level Warranty)


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Office  : Jl. Ketintang Baru III No.79 Surabaya

Telp.   : 031 91912061 (Witha)
            085850542991 (Roni)
E-mail : thediamondclub01@yahoo.com

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